Mobile Apps Overview

​

Tiquo Staff Mobile Apps

​

Platform Availability

​

iPhone App

• Target Users: Front-line staff, managers, mobile workers
• Key Features: Booking management, customer check-ins, quick updates
• Requirements: iOS 14.0 or later

​

iPad App

• Target Users: Reception staff, managers, mobile points of sale
• Key Features: Full dashboard functionality, enhanced booking calendar, customer management
• Requirements: iPadOS 14.0 or later

​

Core Functionality

​

Booking & Scheduling

• Real-time Calendar: View and manage appointments instantly
• Quick Check-ins: Process customer arrivals efficiently
• Schedule Changes: Update bookings on the fly with automatic sync
• Availability Management: Adjust staff availability and service slots

​

Customer Management

• Customer Lookup: Quick access to customer information and history
• Profile Updates: Modify customer details and preferences
• Loyalty Tracking: View and apply loyalty points and rewards
• Communication: Send updates and notifications to customers

​

Point of Sale Features

• Transaction Processing: Handle payments through the mobile interface
• Product Sales: Sell additional products and services
• Receipt Management: Digital and printed receipt options
• Inventory Updates: Real-time inventory tracking and updates

​

Real-time Synchronization

• Web Dashboard: Changes appear immediately in the main application
• Other Mobile Devices: Multi-device coordination for team operations
• PDQ Systems: Payment processing and transaction data
• External Integrations: Third-party systems receive updates in real-time

​

Security & Access Control

​

User Management

• Role-based Access: Different permission levels for different staff roles
• Secure Authentication: Multi-factor authentication and secure login
• Activity Logging: Track all staff actions for audit purposes
• Remote Management: IT administrators can manage app access remotely

​

Next Steps