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Welcome to Tiquo

This guide will walk you through your first experience with the Tiquo web dashboard, helping you understand the interface and complete essential setup tasks.

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Signing In

1

Navigate to Tiquo

Open tiquo.app in your web browser
2

Authenticate

Sign in using your credentials or social login (Google, Apple, etc.)
3

Select Organization

If you have access to multiple organizations, select the one you want to work with
4

Land on Dashboard

You’ll arrive at the Overview dashboard showing your business metrics

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Understanding the Interface

The left sidebar provides access to all main modules:
SectionPurpose
OverviewDashboard with KPIs and recent activity
CustomersCustomer database and profiles
OrdersBookings, enquiries, and transactions
ServicesLocation and service management
ProductsProduct catalog and inventory
AnalyticsReports and business intelligence
MarketingEmail campaigns and customer lists
SettingsOrganization and user configuration

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Header Bar

The top bar provides:
  • Organization switcher: Switch between organizations
  • Search: Global search (⌘K / Ctrl+K)
  • Notifications: Alert bell with unread count
  • User menu: Profile, settings, and sign out

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Main Content Area

The central area displays:
  • Current view content (tables, forms, dashboards)
  • Modals and dialogs for detailed operations
  • Right-side panels for quick previews

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Essential First Steps

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1. Complete Your Profile

  1. Click your profile picture in the top-right
  2. Select Profile Settings
  3. Add your:
    • Display name
    • Profile photo
    • Contact information
  4. Save changes

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2. Configure Organization Settings

Navigate to Settings → Organization:
  1. Business Information
    • Business name and legal name
    • Address and contact details
    • Tax ID (if applicable)
  2. Branding
    • Upload logo
    • Set brand colors
  3. Localization
    • Timezone
    • Currency
    • Date/time formats

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3. Add Your First Location

Navigate to Settings → Locations:
  1. Click Add Location
  2. Enter location details:
    • Name
    • Address
    • Phone number
  3. Set operating hours for each day
  4. Configure booking settings:
    • Lead time
    • Buffer between appointments
    • Cancellation policy
  5. Save the location

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4. Set Up Services

Navigate to Services:
  1. Create a Service Category (e.g., “Hair Services”)
  2. Add services within the category:
    • Service name
    • Description
    • Duration (minutes)
    • Price
  3. Configure availability rules
  4. Assign to staff members (optional)

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5. Invite Team Members

Navigate to Settings → Team:
  1. Click Invite Member
  2. Enter their email address
  3. Select a role:
    • Admin: Full access
    • Manager: Location-level access
    • Staff: Day-to-day operations
    • Viewer: Read-only
  4. Click Send Invitation
They’ll receive an email to join your organization.

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Creating Your First Customer

1

Navigate to Customers

Click Customers in the sidebar
2

Click New Customer

Click the New Customer button in the top-right
3

Enter Details

Fill in the customer information:
  • First and last name
  • Email address
  • Phone number
  • Any notes or preferences
4

Save Customer

Click Create Customer to save
The customer will now appear in your customer list and can be selected when creating orders.

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Creating Your First Booking

1

Navigate to Orders

Click Orders in the sidebar
2

Click New Order

Click New Order or New Booking
3

Select Customer

Search for and select the customer, or create a new one
4

Choose Services

Select the services for this booking
5

Pick Date & Time

Choose an available slot from the calendar
6

Confirm Booking

Review details and click Create Booking
The customer will automatically receive a confirmation email if you have email notifications enabled.

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Using the Command Palette

The command palette (⌘K / Ctrl+K) provides quick access to:
  • Search: Find customers, orders, or services
  • Navigation: Jump to any page
  • Actions: Create new items, switch themes
  • Help: Access documentation
┌─────────────────────────────────────────────┐
│ 🔍 Search or type a command...              │
├─────────────────────────────────────────────┤
│ 📋 Recent                                   │
│    John Smith - Customer                    │
│    Order #1234 - Booking                    │
│                                             │
│ ⚡ Actions                                   │
│    → New Customer                           │
│    → New Booking                            │
│    → View Analytics                         │
│                                             │
│ 📂 Navigate                                 │
│    → Customers                              │
│    → Orders → Bookings                      │
│    → Settings                               │
└─────────────────────────────────────────────┘

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Understanding Real-time Updates

Tiquo updates in real-time. When changes occur:
  1. New bookings appear immediately in the orders list
  2. Customer updates reflect across all views
  3. Payment status updates without refresh
  4. Team activity is visible to all users
Look for the subtle animation when new data arrives—this indicates a real-time update.

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Keyboard Shortcuts Reference

ShortcutAction
⌘K / Ctrl+KOpen command palette
⌘B / Ctrl+BToggle sidebar
⌘N / Ctrl+NNew item
⌘, / Ctrl+,Open settings
EscClose modal
?Show help

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Next Steps

Dashboard Deep Dive

Understand all dashboard features

Customer Management

Master customer profiles and analytics

Order Management

Learn the full order lifecycle

Connect Payments

Set up Stripe Connect for payments

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Need Help?

Support

Contact our support team

Full Documentation

Browse all documentation