User Management
Manage your team members, assign roles, and control access to your Tiquo organization.Team Overview
View all team members:- Name and email
- Role
- Status (active/invited/deactivated)
- Last active
Inviting Team Members
1
Navigate to Team
Go to Settings → Team
2
Click Invite Member
Click the Invite Member button
3
Enter Email
Enter their email address
4
Select Role
Choose appropriate role
5
Send Invitation
Click Send Invite
Roles & Permissions
Available Roles
| Role | Description | Typical User |
|---|---|---|
| Owner | Full access including billing | Business owner |
| Admin | Full access except billing | Manager |
| Manager | Location-level management | Store manager |
| Staff | Day-to-day operations | Employee |
| Viewer | Read-only access | Accountant |
Permission Matrix
| Permission | Owner | Admin | Manager | Staff | Viewer |
|---|---|---|---|---|---|
| View dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
| Manage customers | ✓ | ✓ | ✓ | ✓ | - |
| Create bookings | ✓ | ✓ | ✓ | ✓ | - |
| Process payments | ✓ | ✓ | ✓ | ✓ | - |
| View analytics | ✓ | ✓ | ✓ | - | ✓ |
| Manage services | ✓ | ✓ | ✓ | - | - |
| Manage team | ✓ | ✓ | - | - | - |
| Change settings | ✓ | ✓ | - | - | - |
| Manage billing | ✓ | - | - | - | - |
Managing Users
Editing User
To modify a team member:- Click on the user
- Update their details:
- Role
- Assigned locations
- Permissions
- Save changes
Changing Roles
Update a user’s role:- Select user
- Choose new role
- Confirm change
Deactivating Users
When someone leaves:- Select user
- Click Deactivate
- Confirm
- Cannot access the platform
- Data is preserved
- Can be reactivated later
Removing Users
Permanently remove access:- Select user
- Click Remove from Organization
- Confirm removal
Location Access
Assigning Locations
Control which locations users can access:- Edit user settings
- Go to Location Access
- Select accessible locations
- Save
Location-Specific Roles
Different roles per location:- Manager at Location A
- Staff at Location B
User Preferences
Profile Settings
Users can edit their own:- Display name
- Profile photo
- Contact information
- Notification preferences
Appearance
Personal settings:- Theme (light/dark)
- Language
- Time format
Activity Logs
User Activity
Track what team members do:- Login times
- Actions taken
- Changes made
Audit Trail
For compliance:- Who changed what
- When changes occurred
- Previous values
Security
Two-Factor Authentication
Require 2FA for team:- Go to Settings → Security
- Enable Require 2FA
- Set grace period
- Team must set up 2FA
Session Management
| Setting | Description |
|---|---|
| Timeout | Auto-logout after inactivity |
| Max Sessions | Limit concurrent logins |
| Force Logout | Log out all sessions |
Password Policies
Configure requirements:- Minimum length
- Complexity requirements
- Expiration (optional)
Best Practices
Least Privilege
Least Privilege
Give users the minimum role needed. Upgrade as needed rather than starting high.
Review Regularly
Review Regularly
Periodically review team access. Remove departed employees promptly.
Enable 2FA
Enable 2FA
Two-factor authentication significantly improves security. Require it for admins at minimum.
Document Roles
Document Roles
Keep a record of who has what role and why. Helps during audits.