Service Configuration
This guide covers all aspects of service configuration in Tiquo, from basic setup to advanced options.Service Basics
Required Fields
| Field | Description |
|---|---|
| Name | Customer-facing service name |
| Category | Parent category for organization |
| Duration | Length in minutes |
| Price | Base price |
Optional Fields
| Field | Description |
|---|---|
| Description | Detailed service description |
| Short Description | Brief summary |
| SKU | Internal reference code |
| Image | Service image |
| Color | Calendar display color |
Duration Settings
Fixed Duration
Standard duration for all bookings:- Set once, applies consistently
- Best for standardized services
Variable Duration
Duration variants for one service:- 30-minute session - $50
- 60-minute session - $90
- 90-minute session - $120
Setup & Cleanup Time
Additional time around the service:| Setting | Purpose | Example |
|---|---|---|
| Buffer Before | Preparation time | 10 min for room setup |
| Buffer After | Cleanup time | 15 min for sanitizing |
Buffer times block the calendar but aren’t shown to customers.
Pricing
Price Types
| Type | Description | Use Case |
|---|---|---|
| Fixed | Exact price | Standard services |
| Starting From | Minimum price | Variable scope services |
| Per Unit | Price × quantity | Per-hour or per-person |
| Custom | Quote required | Complex services |
Dynamic Pricing
Configure price variations:- Peak hours: +20% during busy times
- Off-peak: -15% during slow times
- Weekends: Different weekend pricing
- Seasonal: Holiday/seasonal adjustments
Deposits
Require deposits for bookings:- Fixed amount ($50 deposit)
- Percentage (25% deposit)
- Full prepayment
Availability
Location Availability
Control where service is offered:- All locations
- Specific locations only
- Location-specific settings
Staff Availability
Assign qualified staff:- Go to service settings
- Open Staff tab
- Select staff members
- Optionally set skill levels
Time Restrictions
Limit when service can be booked:- Days of week: Only available certain days
- Time range: Only morning, afternoon, etc.
- Seasons: Seasonal availability
Booking Rules
Lead Time
Minimum notice for bookings:- 2 hours: For simple services
- 24 hours: For complex services
- 1 week: For major events
Maximum Advance
How far ahead customers can book:- 30 days
- 90 days
- 6 months
- Custom
Booking Limits
Control booking frequency:- Max per day per customer
- Max per week per customer
- Cool-down period between bookings
Capacity
Services requiring multiple resources:- Group classes (max 10 participants)
- Shared equipment services
- Limited availability services
Online Booking
Visibility
Control how service appears online:- Visible: Shown in booking widget
- Hidden: Staff booking only
- By Request: Show but require approval
Online Settings
| Setting | Description |
|---|---|
| Allow Online | Enable online booking |
| Require Approval | Manual confirmation needed |
| Show Price | Display price or “Contact us” |
| Show Duration | Display duration |
| Show Description | Show full description |
Service Add-ons
Creating Add-ons
Add optional extras to services:1
Open Service
Edit the main service
2
Go to Add-ons Tab
Click Add-ons
3
Create Add-on
- Name
- Price
- Duration (if applicable)
4
Save
Add-on is available during booking
Add-on Settings
| Setting | Description |
|---|---|
| Name | Add-on display name |
| Price | Additional cost |
| Duration | Extra time needed |
| Required | Mandatory selection |
| Max Quantity | How many can be added |
Forms & Intake
Pre-Booking Forms
Collect information before booking:- Intake forms
- Health questionnaires
- Consent forms
- Preference surveys
Form Builder
Create custom forms:- Go to service settings
- Open Forms tab
- Add form fields
- Set as required or optional
Document Builder
Advanced form and document creation
Notifications
Service-Specific Emails
Customize notifications per service:- Custom confirmation text
- Preparation instructions
- Required items to bring
- Cancellation policy
Reminder Timing
Set reminder timing per service:- 24 hours before (default)
- 48 hours before (complex services)
- 1 week before (major events)
Resources
Required Resources
Specify resources needed:- Room or space
- Equipment
- Multiple staff
- Materials
Resource Scheduling
When booking:- Service duration calculated
- Required resources identified
- Availability checked for all
- Slot only shown if all available
Categories
Organizing Services
Group related services:- By type (treatments, consultations)
- By duration (quick, standard, extensive)
- By price tier (budget, premium, luxury)
Category Display
Control category presentation:- Display order
- Show/hide empty categories
- Category images
Service Templates
Creating Templates
Save common configurations:- Configure a service fully
- Click Save as Template
- Use template for new services
Template Features
- All settings included
- Quick service creation
- Consistency across locations
Importing Services
Bulk Import
Import services from CSV:- Download template
- Fill in service data
- Upload file
- Map fields
- Review and import
From Other Systems
Migrate from:- Mindbody
- Acuity
- Square
- Custom systems