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Introduction

The Tiquo web dashboard is your central command center for managing every aspect of your service business. Built with Next.js 15 and optimized for real-time operations, it provides a comprehensive interface for customers, orders, services, analytics, and marketing.

Access Dashboard

Launch the Tiquo dashboard at tiquo.app

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Dashboard Layout

┌─────────────────────────────────────────────────────────────┐
│  [Logo]  Organization Switcher        [Search] [Profile]    │
├──────────┬──────────────────────────────────────────────────┤
│          │                                                  │
│ Overview │              Main Content Area                   │
│ Customers│                                                  │
│ Orders   │              Dashboard views, tables,            │
│ Services │              analytics, and forms                │
│ Products │                                                  │
│ Analytics│                                                  │
│ Marketing│                                                  │
│          │                                                  │
│ ──────── │                                                  │
│ Settings │                                                  │
│          │                                                  │
└──────────┴──────────────────────────────────────────────────┘

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Key Interface Elements

Sidebar

Primary navigation with collapsible sections and quick access to all modules

Command Palette

Press ⌘K or Ctrl+K for quick search and navigation

Organization Switcher

Switch between organizations if you manage multiple businesses

Theme Toggle

Switch between light, dark, and system themes

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Core Modules

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Overview Dashboard

The home view provides real-time business intelligence:
  • Today’s revenue and order count
  • Customer acquisition rate
  • Booking completion rate
  • Average order value trends
  • Recent orders and bookings
  • New customer registrations
  • Payment notifications
  • Staff activity
  • Create new booking
  • Add new customer
  • Process payment
  • View reports

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Customer Management

Customers Module

Complete customer lifecycle management with profiles, analytics, and segmentation
 Key capabilities:
  • Customer Profiles: Contact info, preferences, notes, and custom fields
  • Lifecycle Tracking: Lead → Active → At-Risk → Churned
  • CLV Analytics: Calculated customer lifetime value
  • Social Graph: Relationship visualization
  • Companies: B2B customer management

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Order Management

Orders Module

Full order lifecycle from creation through fulfillment
 Order types supported:
  • Bookings: Scheduled appointments and reservations
  • Enquiries: Customer inquiries and quotes
  • Walk-ins: Unscheduled service requests
  • Purchases: Product-only transactions

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Services & Locations

Services Module

Configure your service offerings and manage locations
 Features include:
  • Location Management: Multi-location support with individual settings
  • Service Catalog: Categories, services, and pricing
  • Floor Plans: Visual table and resource management
  • Availability: Operating hours and booking rules

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Analytics

Analytics Module

Comprehensive business intelligence and reporting
 Analytics capabilities:
  • Real-time Dashboards: Live KPIs and trends
  • Customer Insights: Behavior analysis and cohorts
  • Revenue Reports: Sales, products, and forecasting
  • Custom Reports: Build and export custom analyses

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Marketing

Marketing Module

Email campaigns, customer segmentation, and automation
 Marketing tools:
  • Email Builder: Drag-and-drop campaign creation
  • Customer Lists: Dynamic segmentation
  • Templates: Pre-built and custom templates
  • Campaign Analytics: Open rates, clicks, and conversions

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Real-time Features

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Live Data Sync

All data updates in real-time across:
  • Multiple browser tabs
  • Mobile applications
  • PDQ terminals
  • API integrations
Changes made by any team member appear instantly—no refresh needed.

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Notifications

In-App

Real-time alerts for important events

Email

Configurable email notifications

Browser

Desktop push notifications (opt-in)

Mobile

Push notifications on staff apps

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Keyboard Shortcuts

ShortcutAction
⌘K / Ctrl+KOpen command palette
⌘/ / Ctrl+/Open keyboard shortcuts
⌘B / Ctrl+BToggle sidebar
⌘N / Ctrl+NNew item (context-aware)
EscClose modals/dialogs
?Show help

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Theme & Appearance

Customize the dashboard appearance:
Bright, high-contrast theme for daytime use
Dark theme for reduced eye strain
Automatically match your OS preference
Configure accent colors and logo (coming soon)

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Getting Started

1

Sign In

Access tiquo.app and sign in with your credentials
2

Select Organization

Choose your organization if you have access to multiple
3

Explore Overview

Review the dashboard to see current business status
4

Navigate Modules

Use the sidebar to access different areas of the platform

Getting Started

Detailed first-time user guide

Dashboard

Deep dive into the overview dashboard

Customers

Customer management guide

Orders

Order management guide