Creating Your Tiquo Account
Setting up your Tiquo account is the first step toward transforming your service business operations.Registration Process
Initial Registration
- Visit: Go to tiquo.co
- Register Interest: Fill out the registration form with your business details
- Verification: Wait for account verification and invitation email
- Account Creation: Follow the link in your invitation to create your account
Tiquo is currently in early access. Registration requests are processed as quickly as possible.
Business Information Required
- Business Name: Legal business name and any trading names
- Industry Type: Specify your service industry (restaurant, salon, fitness, etc.)
- Location: Business address and operating locations
- Contact Information: Primary contact details for account management
- Team Size: Number of staff members who will use the platform
Account Configuration
User Management
- Admin Account: Set up the primary administrator account
- Staff Accounts: Create accounts for team members with appropriate permissions
- Role Assignment: Define roles (admin, manager, staff) with specific access levels
- Multi-location Access: Configure access for multi-location businesses
Security Settings
- Two-Factor Authentication: Enable 2FA for enhanced account security
- Password Policies: Set strong password requirements for all users
- Session Management: Configure session timeouts and security policies
- Access Logs: Enable audit logging for security monitoring
Business Profile Setup
Service Configuration
- Service Menu: Define your services, durations, and pricing
- Staff Assignments: Assign services to specific staff members
- Resource Requirements: Specify rooms, equipment, or other resources needed
- Availability Patterns: Set standard operating hours and availability
Customer Settings
- Booking Policies: Define advance booking windows and cancellation policies
- Customer Data: Configure what customer information to collect
- Communication Preferences: Set up automated messaging and notification preferences
- Loyalty Program: Enable and configure customer loyalty features
Integration Setup
Payment Processing
- Stripe Account: Connect your Stripe account for payment processing
- Payment Methods: Configure accepted payment types and processing fees
- Deposit Policies: Set up deposit requirements for different service types
- Refund Policies: Define automatic and manual refund processing rules
Third-party Connections
- Existing Systems: Identify systems that need to integrate with Tiquo
- Data Migration: Plan migration of existing customer and booking data
- API Access: Set up API keys for custom integrations
- Webhook Configuration: Configure real-time event notifications
Verification & Testing
Account Verification
- Business Verification: Provide business registration and tax documents
- Payment Verification: Verify bank account and payment processing setup
- Identity Verification: Complete identity verification for account security
- Location Verification: Confirm business location and operating licenses
System Testing
- Test Bookings: Create test appointments to verify booking flow
- Payment Testing: Process test transactions to ensure payment functionality
- Staff Training: Initial training session for staff on platform usage
- Integration Testing: Verify all connected systems are working correctly
Go-Live Checklist
Pre-Launch Tasks
- Account fully verified and approved
- All staff accounts created and trained
- Payment processing tested and working
- Service menu and pricing configured
- Booking policies and availability set
- Customer communication templates configured
- Mobile apps installed on staff devices
- PDQ hardware installed and tested
Launch Support
- Technical Support: Dedicated support during your first week
- Training Sessions: Additional training for staff as needed
- Performance Monitoring: Close monitoring of system performance initially
- Feedback Collection: Gather feedback to optimize your setup