Services & Locations
Tiquo provides comprehensive tools for managing your service catalog and business locations, from simple single-location setups to complex multi-location operations.Locations
What is a Location?
A location represents a physical or virtual place where you deliver services:- Physical locations: Stores, offices, clinics
- Virtual locations: Online services, home visits
- Pop-up locations: Temporary or event-based
Managing Locations
Location Management
Complete guide to location setup and configuration
Location Features
Operating Hours
Set hours for each day, including holidays
Staff Assignment
Assign staff to specific locations
Services
Control which services are offered where
Floor Plans
Visual layouts with table/resource management
Services
Service Catalog
Your service catalog is organized in a hierarchy:Service Configuration
Service Configuration
Detailed service setup guide
Service Categories
Creating Categories
1
Navigate to Services
Go to Services in the sidebar
2
Click Add Category
Click Add Category button
3
Enter Details
- Category name
- Description
- Display order
- Icon/image (optional)
4
Save
Category is ready for services
Category Settings
| Setting | Description |
|---|---|
| Name | Display name for customers |
| Description | Optional description |
| Order | Sort order in menus |
| Active | Show/hide entire category |
| Locations | Which locations offer this category |
Individual Services
Creating Services
1
Select Category
Choose the category for this service
2
Click Add Service
Click Add Service
3
Basic Information
- Service name
- Description
- Category assignment
4
Duration & Pricing
- Duration (minutes)
- Price
- Tax settings
5
Availability
- Locations where offered
- Staff who can perform
- Resource requirements
6
Save
Service is active and bookable
Service Settings
Basic Settings
Basic Settings
- Name: Customer-facing name
- Description: Detailed description
- Category: Parent category
- SKU: Optional internal reference
Duration & Pricing
Duration & Pricing
- Duration: Service length in minutes
- Price: Base price
- Price Type: Fixed, starting from, per unit
- Tax: Applicable tax rate
Booking Rules
Booking Rules
- Lead Time: Minimum booking notice
- Buffer Before: Time before service
- Buffer After: Time after service
- Max Per Day: Limit per day
Resources
Resources
- Staff Required: Number of staff
- Room/Space: Required resources
- Equipment: Required equipment
Service Variants
For services with options:Examples
- Haircut: Short, Medium, Long (different durations/prices)
- Massage: 30 min, 60 min, 90 min
- Training: Individual, Pair, Group
Creating Variants
- Open service settings
- Click Add Variant
- Define variant options:
- Name
- Duration adjustment
- Price adjustment
- Save variants
Staff Assignment
Assigning Staff to Services
Control which staff can perform each service:- Open service settings
- Go to Staff tab
- Toggle staff members on/off
- Set skill levels (optional)
Service-Based Scheduling
When a service is selected:- Only qualified staff show as available
- Scheduling respects staff working hours
- Customer can choose specific staff or “any available”
Location-Specific Services
Location Availability
Services can be:- Available everywhere: Default
- Location-specific: Only at certain locations
- Location-exclusive: Different settings per location
Per-Location Settings
Override settings by location:- Different pricing
- Different duration
- Different staff
- Different availability
Packages & Bundles
Creating Packages
Bundle multiple services:1
Create Package
Go to Services → Packages → Add Package
2
Select Services
Add services to include
3
Set Pricing
- Sum of individual prices
- Discounted package price
- Percentage discount
4
Configure Booking
- Book together or separately
- Total duration
- Required staff
Package Benefits
- Bundled pricing with discounts
- Streamlined booking
- Upselling opportunities
Add-ons
Creating Add-ons
Additional services customers can add:| Setting | Description |
|---|---|
| Name | Add-on name |
| Price | Additional cost |
| Duration | Extra time (if any) |
| Available With | Which services allow this add-on |
Example Add-ons
- Deep conditioning treatment (+$20)
- Hot stones massage (+$15)
- Extended consultation (+15 min, +$25)
Resources & Rooms
Resource Types
Rooms
Treatment rooms, studios, offices
Equipment
Specialized equipment
Tables
Restaurant tables, stations
Staff
Human resources
Resource Scheduling
Resources are automatically scheduled:- Prevents double-booking
- Optimizes utilization
- Shows availability in real-time
Floor Plans
Visual resource management
Service Analytics
Track service performance:| Metric | Description |
|---|---|
| Bookings | Number of bookings |
| Revenue | Total revenue generated |
| Utilization | % of available time booked |
| Popular Times | Peak booking periods |
| Ratings | Customer ratings |
Analytics
Detailed service analytics