Core Mobile Features
Tiquo’s mobile applications provide comprehensive business management capabilities optimized for iPhone and iPad devices.Booking & Scheduling
Calendar Management
- Visual Calendar: Intuitive calendar view with drag-and-drop scheduling
- Real-time Updates: Instant synchronization with web dashboard and other devices
- Multi-view Options: Day, week, and month calendar views
- Color Coding: Visual differentiation by service type, staff, or booking status
Appointment Management
- Quick Booking: Fast appointment creation for walk-in customers
- Booking Modifications: Easy rescheduling and appointment updates
- Customer Check-in: One-tap customer arrival processing
- Service Notes: Add notes and special instructions during appointments
Availability Control
- Real-time Availability: See available time slots across all staff instantly
- Block Time: Temporarily block time slots for breaks or administrative tasks
- Availability Updates: Staff can update their own availability in real-time
- Override Controls: Managers can override availability when needed
Customer Management
Customer Profiles
- Quick Lookup: Fast customer search by name, phone, or email
- Service History: Complete history of customer appointments and purchases
- Preference Tracking: Customer preferences, allergies, and special requirements
- Loyalty Status: Current loyalty points, tier level, and available rewards
Customer Communication
- In-app Messaging: Send updates and notifications directly to customers
- Appointment Reminders: Automated and manual reminder capabilities
- Follow-up Communications: Post-appointment feedback requests and thank you messages
- Emergency Notifications: Urgent communications for cancellations or changes
Customer Data Management
- Profile Updates: Modify customer information and preferences on the go
- New Customer Creation: Add new customers directly from mobile interface
- Photo Management: Add customer photos for easy identification
- Notes & Alerts: Add important notes and alerts to customer profiles
Point of Sale Integration
Mobile Payments
- Payment Processing: Process payments directly through mobile interface
- Multiple Methods: Support for card, cash, and digital wallet payments
- Split Payments: Handle multiple payment methods for single transactions
- Receipt Generation: Digital and printed receipt options
Product Sales
- Product Catalog: Browse and sell products from mobile interface
- Inventory Updates: Real-time inventory level updates with sales
- Upselling Tools: Suggest complementary products and services
- Discount Application: Apply promotions and loyalty discounts
Transaction Management
- Transaction History: View complete transaction history and details
- Refund Processing: Handle refunds and adjustments from mobile device
- Payment Reconciliation: End-of-shift payment reconciliation and reporting
- Tax Handling: Automatic tax calculation and compliance
Staff Operations
Daily Workflow Management
- Shift Management: Clock in/out functionality with automatic time tracking
- Task Lists: Daily task management and completion tracking
- Break Scheduling: Manage breaks and lunch periods efficiently
- Handover Notes: Communication between shift changes and team members
Performance Tracking
- Service Metrics: Track individual service completion times and quality
- Revenue Attribution: Monitor revenue generated by each staff member
- Customer Feedback: View customer ratings and feedback in real-time
- Goal Tracking: Personal and team goal progress monitoring
Team Coordination
- Staff Communication: Instant messaging between team members
- Schedule Coordination: View team schedules and coordinate coverage
- Resource Sharing: Coordinate use of shared resources and equipment
- Manager Alerts: Notify managers of issues or special situations
Offline Capabilities
Offline Mode
- Cached Data: Essential data cached for offline access
- Offline Bookings: Limited booking functionality when network is unavailable
- Transaction Queue: Queue transactions for processing when connection returns
- Sync Recovery: Automatic synchronization when network connectivity resumes
Data Backup
- Local Storage: Critical data stored locally for offline access
- Automatic Sync: Data automatically syncs when connection is available
- Conflict Resolution: Intelligent handling of data conflicts from offline use
- Backup Verification: Verify data integrity after offline periods
Customization Options
Interface Customization
- Theme Options: Light and dark mode support
- Layout Preferences: Customize interface layout for individual preferences
- Quick Actions: Customize quick action buttons for common tasks
- Notification Settings: Personalize notification preferences and timing
Workflow Customization
- Custom Fields: Add business-specific fields to customer and booking forms
- Approval Workflows: Configure approval requirements for certain actions
- Automation Rules: Set up automatic actions based on specific triggers
- Integration Shortcuts: Quick access to frequently used integration features
Security Features
Access Control
- Biometric Login: Face ID and Touch ID support for secure access
- Session Management: Automatic logout after inactivity periods
- Role-based Access: Features and data access based on staff role
- Audit Logging: Complete log of all staff actions and data access
Data Protection
- Encryption: All data encrypted in transit and at rest
- Customer Privacy: Built-in customer privacy protection features
- Secure Communications: Encrypted messaging and data transmission
- Compliance Tools: Features to support GDPR and other privacy regulations
Reporting & Analytics
Mobile Reports
- Daily Summaries: End-of-day performance and revenue summaries
- Staff Performance: Individual and team performance metrics
- Customer Insights: Customer behavior and satisfaction analytics
- Business Metrics: Key performance indicators and trend analysis
Real-time Insights
- Live Dashboard: Real-time business performance monitoring
- Alert System: Instant notifications for important events or issues
- Trend Analysis: Spot trends and patterns in business performance
- Comparative Analytics: Compare performance across different time periods