PDQ Terminal Setup
Configure Stripe S700 terminals with Tiquo’s custom firmware for integrated payment processing.Hardware
Stripe S700
Tiquo’s recommended terminal:| Feature | Specification |
|---|---|
| Display | 5.5” touchscreen |
| Payment | Chip, tap, swipe |
| Connectivity | WiFi, Ethernet |
| Printer | Optional built-in |
| OS | Stripe Terminal OS |
Ordering
Contact Tiquo to order:- Pre-configured with Tiquo firmware
- Ready for your location
- Support included
Initial Setup
1
Unbox Terminal
Remove from packaging and charge
2
Power On
Press and hold power button
3
Connect WiFi
Join your business network
4
Pair with Tiquo
Enter pairing code in dashboard
5
Test Payment
Process a test transaction
Network Connection
WiFi Setup
On the terminal:- Go to Settings
- Select WiFi
- Choose network
- Enter password
Network Requirements
| Requirement | Details |
|---|---|
| Ports | 443 (HTTPS) |
| Bandwidth | 1 Mbps minimum |
| Latency | Under 100ms |
Avoid captive portal networks. Use a dedicated business WiFi.
Pairing with Tiquo
Get Pairing Code
- Go to Settings → Terminals
- Click Add Terminal
- Note the pairing code
Enter on Terminal
- On terminal, go to Settings
- Select Pair Device
- Enter the code
- Terminal connects
Terminal Configuration
Location Assignment
Assign to a location:- Determines which orders appear
- Sets local preferences
- Enables location reports
Tipping Settings
Configure tip screen:- Enable/disable
- Preset percentages
- Custom amount option
- Screen timing
Receipt Settings
Configure receipts:- Print vs. digital
- Customer choice
- Email collection
Using the Terminal
Processing Payments
From Tiquo dashboard:- Open order
- Click Process Payment
- Select terminal
- Amount sent to terminal
- Customer taps/inserts card
- Payment confirmed
Tipping Flow
- Amount displayed
- Tip options shown
- Customer selects tip
- Total confirmed
- Payment processed
Receipts
After payment:- Print option (if equipped)
- Email receipt option
- No receipt option
Terminal Management
Viewing Terminals
See all terminals:- Connection status
- Last activity
- Location assignment
- Serial number
Remote Actions
From dashboard:- Restart terminal
- Update firmware
- Adjust settings
- Disconnect
Troubleshooting
Common Issues
Terminal Offline
Terminal Offline
Cause: WiFi disconnected
Solution: Check network connection, restart terminal
Payment Failed
Payment Failed
Cause: Card issue or network timeout
Solution: Retry payment, try different card
Not Pairing
Not Pairing
Cause: Wrong code or network issue
Solution: Generate new pairing code, check network
Restart Terminal
If issues persist:- Hold power button 10 seconds
- Wait for shutdown
- Power on again
- Check connection
Best Practices
Stable Network
Stable Network
Use reliable WiFi or Ethernet. Payment failures frustrate customers.
Keep Charged
Keep Charged
Keep terminal charged or plugged in during business hours.
Clean Regularly
Clean Regularly
Wipe screen and card reader to prevent read errors.
Update Firmware
Update Firmware
Accept firmware updates for security and features.