Infrastructure & Platform Security
Enterprise-grade cloud infrastructure built on AWS
Infrastructure & Platform Security
Tiquo is built on Amazon Web Services (AWS) — the world's leading cloud platform for security, scalability, and performance.
AWS Cloud Infrastructure
AWS provides enterprise-grade physical and network protection, with rigorous controls designed to meet global compliance standards including ISO 27001, SOC, and CSA STAR.
This foundation allows Tiquo to operate on a proven, globally distributed infrastructure, ensuring stability and scalability as we grow.
Our cloud setup follows CIS Benchmarks to ensure AWS services are configured according to hardened, industry-approved security baselines.
Key Benefits
- Enterprise-grade physical security at all data centres
- Network protection with multiple layers of firewalls
- Global compliance with ISO 27001, SOC, and CSA STAR
- Scalable infrastructure that grows with your business
Built for Consistency, Durability & Fault Tolerance
Tiquo's data layer is designed for continuous reliability, leveraging the resilience of AWS.
Write-Ahead Log (WAL)
Ensures all transactions are logged before execution for data integrity
ACID Compliance
Atomic, Consistent, Isolated, and Durable transactions at all times
Multi-AZ Replication
Data replicated across multiple AWS availability zones
11 Nines Durability
Regular backups stored with 99.999999999% durability
Data Replication
Data is replicated across multiple AWS availability zones using Amazon RDS (MySQL), protecting against node or zone failures. We perform regular incremental backups, ensuring safe and recoverable data.
These controls support the performance and reliability expectations outlined in ISO 25010.
Uptime & Reliability
Tiquo is built for high availability and resilience, ensuring consistent access to our platform and services.
Uptime Commitment
| Metric | Target |
|---|---|
| Monthly Uptime Percentage (MUP) | 99.99% minimum |
| Data Durability | 99.999999999% (11 nines) |
| Recovery Point Objective (RPO) | Minutes |
| Recovery Time Objective (RTO) | Hours |
How We Achieve High Availability
- Redundant distribution across multiple AWS regions
- Automatic failover if one region experiences disruption
- Load balancing to distribute traffic effectively
- Health monitoring with automated recovery
Occasional maintenance may require brief downtime, but data durability and integrity are never compromised.
Business Continuity
We maintain formal business continuity and disaster recovery practices aligned with ISO 31000 for operational risk management.
Security Controls & Operational Governance
Our operational security framework aligns with the CIS Critical Security Controls, ensuring strong baselines across infrastructure and platform governance.
Control Areas
This structured governance approach ensures our platform remains resilient, consistent, and well-protected against evolving threats.
Management & Endpoint Protection
Tiquo enforces strict device management and endpoint security policies to safeguard all connected systems.
Device Security Framework
| Control | Description |
|---|---|
| Mobile Device Management (MDM) | Centralised management of all mobile devices |
| Encryption Standards | All devices must meet encryption requirements |
| Remote Wipe | Capability to remotely wipe lost or compromised devices |
| Access Policies | Devices must comply with security policies to access Tiquo |
These controls ensure every device accessing Tiquo meets our standards for compliance, security, and resilience.
Tiquo's device and interface standards follow W3C Web Standards to ensure consistent, interoperable behaviour across browsers and environments.
Summary
| Category | Standard/Framework |
|---|---|
| Cloud Infrastructure | AWS (ISO 27001, SOC, CSA STAR) |
| Configuration Security | CIS Benchmarks |
| Operational Controls | CIS Critical Security Controls |
| Data Durability | ISO 25010 |
| Business Continuity | ISO 31000 |
| Web Standards | W3C |