Settings

Settings is the organisation-level configuration overlay. It is distinct from Sublocation Settings, which controls one operational sublocation.

Open Settings

1. Click the gear icon at the bottom of the main sidebar.
2. Choose a section and setting from the navigation on the left.
3. Use Settings search when you know the control you need but not its tab.

The tabs shown to each user depend on their permissions, organisation features, and preview access. A user may therefore see fewer entries than the full list below.

Account

The Account section appears first:

1. General: manage the organisation, personal POS PIN, and organisation-wide account controls. Administrators can also manage POS PINs for other members here.
2. Plan: review plan and billing information.
3. Hardware: view supported terminals, printers, scanners, accessories, and purchasing options. See Devices Overview.
4. Add-ons: manage optional platform add-ons available to the organisation.
5. Tiquo AI: manage organisation AI features.
6. Integrations: connect and manage external services.
7. Appearance: manage organisation themes and branding. See Themes.

Platform

The Platform section contains operational organisation settings:

1. Payments: view the organisation payment area, including connected-account information and payment reporting available to the user. See Payments.
2. Sales Channels: manage terminal and travel-platform sales channels.
3. Devices: review active application devices, till displays, and registered Stripe Terminal readers; register readers by pairing code and assign them to sublocations.
4. Ordering: configure Order & Pick Up and Order to Table. See Table & Pick Up QR Tags.
5. Discounts: manage organisation discount rules.
6. Reporting: manage the standard reasons offered when staff ban a customer, cancel a membership, issue a refund, mark an enquiry Lost, or record wastage. Staff can still enter Other where that workflow supports it.
7. Notifications: configure organisation defaults for automated customer emails.
8. Messaging: messaging controls currently marked Private Preview.
9. Wallet Cards: design Apple Wallet, Google Wallet, and printed cards.
10. Cloak Room: manage cloakroom tag designs and assignments. See Cloakroom.
11. Customer Portal: configure customer-facing portal options.
12. Customer Parameters: define custom customer fields.
13. Membership & Loyalty: manage membership plans. See Memberships.
14. Passes: pass controls currently marked Private Preview.
15. Registration / Guest Management: registration controls currently marked Private Preview.
16. Tasks & Notes: manage task and note categories.
17. Enquiries: manage enquiry types, type-specific fields, pipelines, and stages. Staff access to individual enquiry types is managed under Manage Organization > Enquiry access.
18. Documents & Forms: manage document and form templates.

Developer

1. Domains: manage the domain configuration available to the organisation.
2. Admin API: create and manage server-side API keys.
3. Webhooks: configure outbound webhooks.
4. IDP: configure OAuth/OIDC identity-provider settings and OAuth clients.
5. Auth DOM: configure the DOM Package for customer authentication on external websites.

Setup

1. Languages: configure language and localisation preferences.
2. Policies: manage organisation policy content.
3. Legal: manage legal configuration.
4. Import / Export: move supported data into and out of Tiquo. See Import & Export Data.
5. Moving to Tiquo: access migration and onboarding tools available to the organisation.

Sublocation-specific settings

Do not use this overlay for a setting that applies only to one venue operation. Open Locations, select the sublocation, and open Sublocation Settings for its hours, address, ordering, payment account, floor-plan, KDS, and mobile behaviour.