Mobile Apps Overview
Native iOS and Android apps for staff operations
Overview
Tiquo provides native mobile apps for iOS and Android, designed to support staff operations across venues, locations, and service types.
The mobile apps are built to work seamlessly alongside the web app, POS terminals, and other connected devices, allowing teams to move fluidly between fixed and mobile workflows depending on their environment.
Supported devices, terminals, and hardware configurations are documented in the Devices section.
App Modes
The Tiquo mobile app supports multiple app modes depending on the device type and use case.
The primary mode is the Staff App, which provides full staff functionality including analytics, check-in, POS, orders, bookings, and customer interactions.
Additional modes are available on supported devices, such as:
- Schedule Display
- Kitchen Display System (KDS)
Some modes are only available on iPad and are intended for fixed or semi-fixed operational setups.
App modes can be selected directly within the app and determine which features and screens are available to the user on that device.
Locations & Sublocations
Within the mobile app, users can switch between locations and sublocations they have access to.
Each sublocation clearly indicates whether it supports:
- Products
- Services
- Products & Services
The selected sublocation controls what actions are available in the app, such as POS ordering, check-in, bookings, or analytics.
This allows a single device to be used across multiple operational areas, for example switching between a café, studio, exhibition space, or entrance desk without logging out.
User Authentication
Users sign into the Tiquo mobile app using the same account and authentication methods as the web app.
Authentication supports:
- Email and password
- Social sign-in (Google, Microsoft, Apple)
- Enterprise SSO where enabled (SAML, OIDC)
Once authenticated, access to locations, sublocations, and features is governed by the user's assigned role and permissions.
Security features such as session management, device verification, and configurable two-factor authentication apply equally to mobile and web access.