Locations & Sublocations

Locations and sublocations define the physical and operational structure of a business within Tiquo.

A location represents the overall venue or destination, while sublocations represent the individual operational environments where services are delivered and transactions occur.

Use this structure to manage several operational areas within one venue.

Navigating to locations

Open Locations in the main sidebar, choose a location, then select a sublocation to manage its products, services, inventory, and settings.

The locations page

The Locations page shows every location in the organisation, each as a labelled section containing the sublocations that belong to it.

Location controls

• Search locations: free-text search across all locations and sublocations
• All Types: filter by services, products, or both
• View toggle: switch between grid and list views
• Add Location: create a new location, in the top-right

Archived sublocations can be recovered via the View archived link on each location group header.

Creating a new location

Users with the locations.create permission can click + Add Location in the top-right of the Locations page to open the Add New Location form. A location is the top-level venue or destination that sublocations sit inside.

Typical locations include:

• Hotel
• Private members club
• Wellness centre
• Office building
• Entertainment venue

Enter the required name, address, city, postcode, country, timezone, and currency. State/province and map coordinates are optional. Save the form to create the location. The new location appears as its own section on the Locations page, ready to have sublocations added inside it.

Creating a new sublocation

Inside any location group, click the + Add Sublocation tile to open Choose a Template. Selecting a template opens the Add New Sublocation form. A sublocation is a unique operational environment within a location where services are delivered and transactions occur.

Typical sublocations include:

• Restaurant
• Bar
• Spa
• Retail shop
• Hotel accommodation
• Coworking space

Sublocations can be created two ways:

• From scratch: a blank sublocation where you configure services, products, and settings yourself.
• From a template: start with the venue name, description, service/product type, and the canonical customer/staff flow configuration for a common operation such as a restaurant, bar, spa, hotel, retail shop, or event.

Selecting a template opens the creation form with those defaults already selected. It does not create example services, inventory resources, products, categories, or order profiles. Add the real catalogue and resources after the sublocation has been created.

Restaurant and cinema/concert/theatre templates enable Floor Plans by default. Other service-capable sublocations can enable Floor Plans later from Sublocation Settings > General.

Opening a sublocation

Most operational components of the platform are configured at the sublocation level. Products, services, inventory, bookings, and orders all live inside a sublocation. That lets each sublocation:

• Maintain its own product catalog
• Manage its own services
• Track its own orders
• Control its own inventory

Open Locations and select a sublocation card under its location heading. Its operational workspace provides:

• Configure Products: the sublocation's product catalog
• Configure Services: the service configuration workspace, which may open in Simple Mode rather than the visual flow builder
• Sublocation Settings: configuration for general details, hours, address, appearance, payments, discounts, notifications, security, mobile behaviour, and the product/service-specific tabs available to that sublocation

Editing the sublocation layout

The sublocation detail page is customisable. Press the Edit button at the top right of the page to enter edit mode, where you can add, remove, and rearrange cards on the page. Select a card to reveal 1 col and 2 col width controls. Drag the card by its header to move it.

Use Add Card to select an available summary card, then close the chooser to return to the layout. Select Save to keep the layout; saved cards remain after reloading the page. To remove a card from the layout, enter Edit, use that card's Remove card control, and select Save again.

Place the cards staff use most often first.

Example structure

Location: Members Club

Sublocations:

• Restaurant A
• Restaurant B
• Main Bar
• Hotel
• Spa

Each inventory record has a home sublocation, and services, products, and orders are configured in a sublocation context. Inventory can still be linked into compatible service configurations across multiple sublocations when the same physical resource is intentionally shared.

Services and products in sublocations

A single sublocation can offer both services and products.

Example:

Location: Wellness Center Sublocation: Spa

The Spa sublocation may include:

Services:

• Massage Appointment
• Facial Treatment

Products:

• Herbal Tea
• Face Cream
• Massage Oil

You can sell services and retail items from the same sublocation.

Orders and sublocations

Orders are always tied to a specific sublocation, so transactions record the operational environment where the purchase occurred.

Example:

Order:

• Massage Appointment (Spa sublocation)
• Herbal Tea (Spa sublocation)
• Face Cream (Spa sublocation)

Operational independence

Each sublocation can operate independently while still being part of the same location. This structure allows complex venues to manage multiple business operations within a single platform.