Tiquo
PlatformMobile Apps

Mobile App Features

Analytics, check-in, POS, tabs, and scanning capabilities

Home & Analytics

Real-time overview of sales, bookings, and activity

Check In & Attendance

Scan tickets, memberships, and track arrivals

Point of Sale

Create orders and take payments

Open Tabs

Manage ongoing customer orders

Floor Plans & Calendar

View availability and bookings

Scanning

QR codes, barcodes, and share codes


Home & Analytics

The Home screen provides a real-time overview of activity for the selected location and sublocation.

Staff can view key metrics such as sales, bookings, enquiries, and customer activity over selectable time ranges. This allows teams to quickly understand performance and current workload without needing access to the web app.

The Home view also surfaces relevant daily information such as upcoming events, bookings, or operational activity.

Register, Check In & Attendance

The mobile app supports customer and guest check-in directly from the device.

Staff can:

  • Scan QR codes for tickets, memberships, or bookings
  • Search for customers manually
  • Track arrival, active, and departed states in real time

Attendance updates are synced instantly across devices and reflected in bookings, events, and customer profiles.

This is commonly used for events, exhibitions, classes, studios, and member-based venues.

Point of Sale

The mobile app includes full POS functionality for taking orders and payments.

Staff can:

  • Create new orders
  • Associate orders with customers, companies, bookings, or enquiries
  • Add products and services
  • Take payments using connected card readers or supported payment methods

POS functionality mirrors the behaviour of the web and tablet experiences while remaining optimised for fast, mobile-first workflows.

Open Tabs

The app supports open tabs for ongoing customer orders.

Staff can:

  • View all active tabs
  • Add items to an existing tab
  • Close tabs when payment is taken

Tabs remain synchronised across devices, allowing staff to continue service seamlessly even if devices change.

This is particularly useful for bars, cafés, restaurants, and venues with table service.

Floor Plans and Calendar

Where enabled, staff can access floor plans and calendar views directly from the mobile app.

This allows teams to:

  • View table or space availability
  • Understand current and upcoming bookings
  • Navigate operational layouts while on the floor

Floor plans and calendar behaviour are configured in the web app and reflected consistently across devices.

QR Code, Barcode & Share Code Scanning

The mobile app supports scanning using the device camera.

QR codes are used for:

  • Member cards
  • Tickets
  • Check-in and attendance

Only QR codes are supported for member and ticket scanning.

Most common 1D and 2D barcode formats are supported for operational use cases such as product or internal references.

Share codes generated from the Tiquo web app can be scanned to quickly access records.

Profile & Settings

Staff can access profile and app settings directly from the mobile app.

This includes:

  • Switching locations and sublocations
  • Viewing account details
  • Changing app modes where available
  • Managing session-related preferences

Settings shown are based on the user's role and permissions.

Support & Help

Support and help resources are accessible from within the app.

This allows staff to:

  • Access guidance and documentation
  • Troubleshoot common issues
  • Reach out for support where enabled

This ensures staff can resolve issues quickly without leaving the operational flow.

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