List Enquiries

Returns a paginated list of enquiries submitted by the authenticated customer.

Endpoint

GET /enquiries

Authentication

Requires a valid JWT access token.

Authorization: Bearer eyJhbGciOiJSUzI1NiJ9...

Query Parameters

Parameter	Type	Default	Description
`limit`	integer	50	Number of enquiries to return (1 to 100)
`cursor`	string	-	Enquiry ID to paginate from
`status`	string	-	Filter by enquiry status

Status Values

Status	Description
`new`	Enquiry has been submitted and not yet reviewed
`open`	Enquiry is being looked at
`pending`	Waiting for additional information or action
`resolved`	Enquiry has been resolved
`closed`	Enquiry is closed

Example Request

curl -X GET "https://edge.tiquo.app/api/client/v1/enquiries?status=open&limit=10" \
  -H "Authorization: Bearer eyJhbGciOiJSUzI1NiJ9..."

Response

{
  "success": true,
  "data": {
    "enquiries": [
      {
        "id": "enq_123",
        "enquiryNumber": "ENQ-001234",
        "type": "general",
        "subject": "Question about services",
        "message": "I have a question about your consultation packages.",
        "category": "Sales",
        "status": "resolved",
        "priority": "medium",
        "source": "website",
        "responseCount": 2,
        "createdAt": "2025-01-30T12:00:00Z",
        "updatedAt": "2025-01-30T14:00:00Z",
        "customerRole": "primary"
      }
    ],
    "hasMore": false
  }
}

Enquiry Object

Field	Type	Description
`id`	string	Enquiry document ID
`enquiryNumber`	string	Human-readable enquiry number (e.g. `ENQ-001234`)
`type`	string or null	Type of enquiry (e.g. `general`, `support`)
`subject`	string or null	Subject line
`message`	string or null	The enquiry message content
`category`	string or null	Enquiry category (e.g. `Sales`, `Support`)
`status`	string	Enquiry status (see values above)
`priority`	string or null	One of: `low`, `medium`, `high`, `urgent`
`source`	string or null	Where the enquiry came from (e.g. `website`, `email`)
`responseCount`	integer or null	Number of responses to this enquiry
`createdAt`	string	ISO 8601 timestamp when the enquiry was created
`updatedAt`	string or null	ISO 8601 timestamp of the last update
`customerRole`	string	The customer's role (e.g. `primary`)

Pagination

When hasMore is true, pass the last enquiry's id as the cursor parameter to fetch the next page.

Errors

Status	Description
`401`	Invalid or expired access token
`500`	Internal server error

Code Examples

JavaScript

async function getEnquiries(accessToken, options = {}) {
  const params = new URLSearchParams();
  if (options.limit) params.set('limit', options.limit);
  if (options.cursor) params.set('cursor', options.cursor);
  if (options.status) params.set('status', options.status);

  const response = await fetch(
    `https://edge.tiquo.app/api/client/v1/enquiries?${params}`,
    {
      headers: { 'Authorization': `Bearer ${accessToken}` },
    }
  );

  return response.json();
}

const result = await getEnquiries(token, { status: 'open' });
console.log(`You have ${result.data.enquiries.length} open enquiries`);

List Enquiries

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