Setting Up Locations and Sublocations
Create and configure locations and sublocations for your business
Creating a Location
A location represents a physical address where services or products are offered.
When creating a location, you will be asked to provide:
- Location name
- Address details
- Country and timezone
Locations are primarily used to group sublocations together and to provide geographic, timezone, and reporting context. They do not directly sell products or services themselves.
Creating a Sublocation
Sublocations are where day-to-day operations happen.
Each sublocation can represent:
- Hospitality: a restaurant, bar, café, or shop
- Wellness: a spa or treatment area
- Fitness: a gym, studio, or class space
- Accommodation: hotel rooms or room categories
- Events: an event space or venue hire area
- Standalone: a single standalone business
It is also valid for a business to operate with just one sublocation if no further breakdown is needed.
Sublocation Configuration
Why Sublocations Matter
Sublocations directly affect:
| Area | Impact |
|---|---|
| Pricing and subscriptions | Billed per sublocation |
| Operational setup | Independent configuration |
| Reporting and analytics | Separate metrics |
| Payments and settlement | Routed by sublocation |
| Staff access and permissions | Scoped access control |
If a sublocation offers both products and services, it is treated as operating across multiple revenue types and is billed accordingly within your subscription.
At the same time, a business that only needs one operational unit can simply run everything from a single sublocation, keeping setup simple.