Payout reconciliation

Open Settings > Import & Export, then choose Reconciled Payouts. You need export permission, access to payment analytics, and access to all locations. A connected payment account must be available for the selected legal entity.

Choose payouts

Select the Legal entity and Payout arrival date range, then choose Show payouts. The range refers to when the payout arrives, which can differ from the dates of its payments.

Open a payout to compare its payment-provider ledger, links to Tiquo records, and amounts. Reconciliation checks both directions: provider entries must link to the expected Tiquo payments, and the matching Tiquo records must be accounted for.

Manual payouts cannot be reconciled by payout because they do not have the same linked automatic-payout ledger.

Review issues

Check unlinked records and amount differences before exporting. A failed provider lookup is shown separately from a reconciliation mismatch. Use Refresh from Stripe to retry a lookup that failed.

Use the record links to investigate the payment, refund, order, or membership involved. A payout total by itself does not show whether all its underlying records match.

Export

Use Export this payout for an available individual reconciliation. Export all payouts becomes available only when the selected payouts pass the complete reconciliation checks; manual payouts, unresolved lookups, and unmatched records can prevent it.

A bulk export is queued. Follow its progress and use the emailed download link when it is ready. See Orders for issued invoice and receipt PDFs; those documents are a separate export.