Custom Domains
Configure custom domains for your customer portal and email communications
Tiquo supports custom domains so your customer-facing experiences and emails feel fully branded and consistent with your business.
There are two types of domains you can configure: portal domains and email domains.
Why Use a Custom Domain
Custom domains help create trust, consistency, and a seamless experience for customers.
Portal Domains
Used for customer portals, booking flows, and other customer-facing journeys
Email Domains
Used for sending newsletters, notifications, and transactional emails
Using your own domains ensures customers always interact with your brand, not a generic platform URL or sender.
Setting Up Your Domain
Portal domains are added for customer portals, booking flows, and self-service journeys.
Domains are managed from your organization settings. When adding a domain, you enter the domain or subdomain you want to use, such as booking.yourdomain.com or yourdomain.com.
Email domains are added to allow emails to be sent from addresses at your own domain.
Domains are managed from your organization settings. When adding a domain, you enter the domain you want to use for sending emails.
SSL and Security
- SSL certificates are provisioned to ensure encrypted connections
- Customer data, authentication, and payments remain protected
- No additional security configuration is required from your side
All custom domains connected to Tiquo are secured automatically. This ensures your branded experiences meet modern security expectations by default.
Testing and Going Live
Test Your Domains
Confirm that booking flows and portals load correctly on the custom domain.
Verify Email Deliverability
Send test emails to verify branding and deliverability.
Go Live
Once confirmed, you can confidently direct customers to the new domain.
After going live, your custom domains become the default entry point for customers interacting with your business through Tiquo.