Custom Domains
Configure custom domains for your customer portal and email communications
Tiquo supports custom domains so your customer-facing experiences and emails feel fully branded and consistent with your business.
Custom web domains are configured by type — Portal, Booking, and API — and are managed separately from email domains, which are configured under your sending setup.
Why Use a Custom Domain
Custom domains help create trust, consistency, and a seamless experience for customers.
- Portal Domains: used for customer portals and account journeys (e.g.
portal.yourdomain.com). - Booking Domains: used for customer booking flows (e.g.
book.yourdomain.com). - API Domains: used to host your Admin API or Client API traffic on your own subdomain (e.g.
api.yourdomain.com). - Email Domains: used for sending newsletters, notifications, and transactional emails. Configured separately under email settings.
Using your own domains ensures customers always interact with your brand, not a generic platform URL or sender.
Setting Up Your Domain
To set up your web domains, open organization settings from the sidebar and select the Domains tab.
Portal domains power customer portals and self-service journeys.
When adding a domain, enter the domain or subdomain you want to use, such as portal.yourdomain.com or yourdomain.com. SSL is provisioned automatically.
Booking domains power customer-facing booking flows.
Enter the domain or subdomain you want customers to use when booking, such as book.yourdomain.com.
API domains let you host your Admin or Client API traffic on a subdomain of your own brand, such as api.yourdomain.com. This is useful when your integrations or partners need to call Tiquo APIs under your brand.
Email domains are configured under email settings, not the Domains tab. They enable sending newsletters, notifications, and transactional emails from addresses at your own domain.
DNS records (SPF, DKIM, DMARC) are generated for you to add to your DNS provider, and verification status is shown in the dashboard.
SSL and Security
- SSL certificates are provisioned to ensure encrypted connections
- Customer data, authentication, and payments remain protected
- No additional security configuration is required from your side
All custom domains connected to Tiquo are secured automatically. This ensures your branded experiences meet modern security expectations by default.
Testing and Going Live
Test Your Domains
Confirm that booking flows and portals load correctly on the custom domain.
Verify Email Deliverability
Send test emails to verify branding and deliverability.
Go Live
Once confirmed, you can confidently direct customers to the new domain.
After going live, your custom domains become the default entry point for customers interacting with your business through Tiquo.