Operations Overview
Real-time operational tools for teams, venues, and devices
Tiquo brings order handling, bookings, payments, customer interactions, and staff actions into one place. Teams can work on site or remotely, with updates shared across venues and devices in real time.
Operations is where day-to-day activity happens, whether that is front-of-house service, back-office management, or live venue control.
Operational tools overview
The same operational tools are available across Tiquo's supported devices.
Supported devices include:
- iOS devices (iPhone and iPad)
- Android devices (coming soon)
- Web browsers
- Desktop environments
- Card readers and payment hardware
Teams can use tills, handheld devices, kiosks, tablets, or desktops with the same system and workflows.
Device capabilities and limitations
Most operational actions can be performed across all supported devices, including:
- Creating and managing orders
- Taking payments
- Checking in customers
- Managing bookings and availability
- Viewing customer profiles and activity
- Scanning wallet cards and QR codes
Configuration-level actions, such as:
- Creating or editing products and services
- Managing locations, sublocations, and floor plans
- Setting up flows, inventory rules, and advanced settings
are available only in the web app, where staff manage structural changes centrally.
Staff handle service on site while administrators manage core configuration in the web app.