Platform Overview

Tiquo is built around a flexible organization model that supports multiple legal entities, brands, locations, and sublocations. This structure allows complex businesses to operate centrally while keeping financials, access, and operations correctly separated where required.

Tiquo supports both services and physical or digital products within the same system. Pricing, availability, modifiers, and inventory can be configured per location or shared across the organization, allowing full control over how things are sold.

Customer profiles sit at the heart of Tiquo. Orders, bookings, memberships, loyalty, visits, and interactions are automatically connected, enabling personalised experiences and long-term customer relationships across all locations.

Tiquo handles bookings, orders, and enquiries as connected but distinct workflows. This allows businesses to manage everything from table reservations and appointments to walk-ins, enquiries, and future sales from a single platform.

Payments in Tiquo are deeply integrated across bookings, orders, and memberships. Funds can be settled across multiple locations and entities with clear reporting and reconciliation, reducing operational and financial complexity.

Tiquo includes a modern point of sale designed for speed and flexibility. From open tabs and table service to quick payments and in-person check-ins, in-venue workflows are streamlined and fully connected to the wider platform.

The customer portal allows guests to manage bookings, memberships, payments, and interactions themselves. This reduces staff workload while giving customers more control and a consistent experience across channels.

Tiquo runs across web, mobile, tablet, and PDQ devices. Staff apps support daily operations such as POS, check-in, and order management, while device-level settings allow teams to tailor behaviour per location or device.

Tiquo captures real-time operational data across the entire business. Built-in analytics and AI-powered insights help teams understand performance, optimise operations, and make better decisions at both location and portfolio level.

Tiquo integrates with key third-party tools and provides APIs for custom integrations. This allows businesses to extend the platform, connect existing systems, and build tailored workflows while keeping Tiquo as the core operating system.