Appearance Settings

Themes

Tiquo uses a unified theming system to control branding across the entire platform. Themes define brand colours, logos, and visual identity, and are created once and reused everywhere themes can be applied.

Themes are universal. A theme created in one place can be applied across multiple parts of the platform, ensuring a consistent brand experience without duplication or manual reconfiguration.

Applying Themes Across the Platform

Themes can be applied to all customer-facing and staff-facing areas of Tiquo, including:

• Dashboard
• Customer Flows
• Identity Provider (IDP)
• Customer Portal
• DOM Packages

This allows businesses to maintain consistent branding across every interaction, whether staff are working internally or customers are engaging through self-service flows.

Themes in Emails and Notifications

Themes also apply to automatic emails generated by Tiquo. This includes emails sent from customer flows, the organisation, the IDP, and DOM packages.

Examples include one-time passcode (OTP) emails, booking confirmations, payment notifications, and system messages. By applying themes to these emails, all communication remains visually aligned with your brand, without requiring custom templates or manual styling.