Sublocation Settings

Each sublocation has its own settings, configured from within that sublocation's workspace. Settings control how the sublocation behaves at the operational level: opening hours, how orders are organised, what payments are accepted, what the customer sees, how staff are notified, and which hardware (terminals, KDS, Wallet Tickets, mobile apps) is connected.

Navigating to Sublocation Settings

To open Sublocation Settings:

1. From the main sidebar, select Locations.
2. Open a location, then click the sublocation card you want to configure.
3. Open the Sublocation Settings entry point on the sublocation workspace.

Settings open as a modal.

The settings categories

The left sidebar is dynamic: product-only, service-only, hybrid, limited-mode, and preview-enabled sublocations can show different tabs. In the normal full view, tabs appear in this order when applicable:

• General: name, parent location, description, inherited timezone and currency, plus Floor Plans and Waiting Room for service-capable sublocations.
• Order Profiles: a Private Preview tab shown only to eligible organisations.
• Hours: operating hours per weekday.
• Location: sublocation address. By default the sublocation inherits the parent location's address. Toggle Use Custom Address to override.
• Appearance: override the organisation's theme for this sublocation. The override only applies to iPad, iPhone, Android, and card reader interfaces, not the desktop dashboard.
• Payments: Stripe account, tax setting, payment-collection toggles, and service charges. Required to take payments. See Payments below.
• Discounts: create discount rules specific to this sublocation, via + Add Discount.
• Notifications: customer and staff notification channels. Email Notifications send booking confirmations and updates. SMS Notifications (Coming Soon) will deliver urgent booking updates by text.
• Security: require a numeric passcode for staff to switch into this sublocation on the mobile app. Useful where multiple sublocations share devices.
• Mobile App: controls which tabs and home sections appear in the mobile app for this sublocation. Useful where staff share devices across sublocations. See Mobile App below.
• Wallet Tickets: shown for service-capable sublocations; generates Apple Wallet and Google Wallet booking tickets when enabled.
• Order & Pick Up: shown for product-capable sublocations.
• Order to Table: shown for product-capable sublocations.
• Order Stages: shown for product-capable sublocations; groups order items into courses or phases.
• KDS Locations: shown for product-capable sublocations; configures kitchen display and printed-ticket routing.

General settings

The General tab covers the sublocation's identity and region:

• Sublocation Name: the label shown across the platform (e.g., "Spa & Treatments")
• Location: the parent location the sublocation belongs to
• Description: a short description shown in the sublocation card
• Timezone: inherited from the parent location and displayed read-only
• Currency: inherited from the parent location and displayed read-only

To change timezone or currency, edit the parent location. Sublocations do not currently override either value.

The Floor Plans section toggles two options:

• Floor Plans: when on, customers can view and select seats or tables on a visual floor plan
• Waiting Room: when on, a Waiting Room button is shown on upcoming bookings in the dashboard, iPad, and Android apps

Payments

• Stripe Account: connect a Stripe account to enable payments. Legal Details auto-fill from the selected Stripe account.
• Payment Settings:
  • Tax Setting: Tax Inclusive or Tax Exclusive. Disabled until Stripe is connected.
  • Split VAT by order type: different tax rates for takeaway versus eat-in orders.
  • Split price by order type: different prices for takeaway versus eat-in orders.
  • Require deposit: customers pay a deposit when booking.
  • Request tip for in-person payments: prompt customers to add a tip on the card reader.
• Service Charges: add a percentage service charge to in-person orders, separately for product orders and service orders.

Ordering Channels

Ordering channels control how customers place product orders for a sublocation.

Common channels include:

• Order & Pick Up: customers order ahead and collect from the sublocation
• Order to Table: customers order from a table or service point inside the venue

Channels can be configured per sublocation, so one venue can support table ordering in a restaurant, pickup in a café, and staff-only ordering in another operational area.

When setting up a channel, staff can preview the customer-facing experience before saving. This helps confirm that the channel name, behaviour, and connected products make sense before the channel goes live.

Product availability for these channels is controlled on each product. For example, a product can be available for in-person staff orders but hidden from Order & Pick Up, or available for Order to Table but not for pickup.

If a customer abandons an order before checkout, Tiquo restores stock from the lost cart where the product uses tracked inventory.

Mobile App

Controls what staff see in the mobile app when this sublocation is active. The use case is shared devices: when staff switch into this sublocation, hide the tabs and home sections that aren't part of its workflow.

• Navigation Tabs: Home, Check In, POS. At least one tab must remain visible.
• Home Sections: Analytics, Calendar, Floor Plan, Recent Activity, View All Buttons, Customer Orders. Any combination can be toggled off.

Summary

Sublocation Settings is a modal-based configuration area opened from a sublocation's workspace.

The available tab count depends on the sublocation type, permissions, limited mode, and preview access. Timezone and currency are inherited from the parent location and cannot be overridden in this modal. Toggles for Floor Plans and Waiting Room sit on the General tab for service-capable sublocations.