Settings

Settings is the top-level configuration area for the whole organisation. Distinct from Sublocation Settings, which configures a single sublocation.

Navigating to Settings

Settings is accessed from the gear icon at the bottom of the main sidebar. The page opens with a left sidebar listing the organisation-level configuration areas.

Settings Areas

Settings areas follow the sidebar order. Areas with dedicated docs link out rather than duplicate the full workflow.

Hardware

Compatible payment terminals, countertop accessories, scanning devices, and cash drawers for Tiquo setups. See Devices Overview for the full list of supported hardware and setup guides.

Tiquo AI

Toggles for Tiquo's AI-powered features: auto-enrichment of customer profiles, analytics AI for metric drill-down narratives, and predictive features (CLV, Revenue Forecasting).

Integrations

The central place to connect Tiquo to external tools, platforms, and services. Authenticate with third parties, configure how data flows in and out, and manage which integrations are active. Each integration carries its own configuration and can be enabled or paused independently.

Appearance

Theme editor and unified theming system for the organisation. See Themes.

Payments

Org-level Payments dashboard with embedded Stripe Connect, location filter, and stat cards. See Payments.

Sales Channels

Where products and services are distributed for sale. Two areas: Terminal lists the connected Stripe Terminal readers for in-person POS, with each reader registered to a specific sublocation; Travel platforms (OTAs) lists integrations for syncing availability and bookings. Each sales channel widens where Tiquo's catalogue can be sold.

Ordering

Design and manage Order & Pick Up and Order to Table. See Table & Pick Up QR Tags for the full ordering-channel setup.

Discounts

Manage discounts for your products and services.

Reporting

Manage the default reason options used in customer, membership, and order reporting.

Notifications

Set organisation-wide defaults for the automated emails sent to your customers. Individual customer flows can still override them.

Cards

Design and manage digital wallet cards for Apple Wallet and Google Pay, or design a printed membership card.

Cloakroom

Design and manage physical cloakroom tags and assignments. See Cloakroom for the full walkthrough on tag design, ordering, and use.

Customer Portal

Configure your customer-facing portals and self-service options.

Customer Parameters

Manage customer-specific data fields and values.

Membership & Loyalty

Central editor for membership plans (name, description, price, billing interval, permissions). See Memberships.

Tasks & Notes

Manage note categories to organise tasks and notes across your locations.

Enquiries

Manage enquiry types and the stages each one moves through.

Documents & Forms

Manage document and form templates available across the platform.

Admin API

Manage API keys for server-side integrations.

IDP

Configure Tiquo as an OAuth/OIDC Identity Provider to enable single sign-on for your applications.

Website SDK

Enable customer authentication on third-party websites using the @tiquo/dom-package SDK.

Languages

Configure your language and localization preferences.