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DevicesAccessories

Receipt Printers

Set up and use compatible receipt printers with the Tiquo Staff iOS app

Tiquo supports receipt printing using compatible Epson printers and the Tiquo T800 Receipt Printer connected to the Staff iOS app on iPhone and iPad.

Receipt printers are treated as accessories and can be used for:

  • Till receipts
  • Kitchen tickets
  • Physical KDS setups
  • Booking tickets with QR codes

This depends on how the iPad and sublocation are configured.

Printers can be connected using:

  • Bluetooth (recommended)
  • USB
  • WiFi or Ethernet (depending on the printer hardware)

Bluetooth is generally recommended for the most reliable and flexible setup, particularly for mobile tills and multi station environments.

Supported Platforms

Receipt printers are currently supported on:

  • Staff iOS app on iPhone
  • Staff iOS app on iPad

Receipt printing is not supported via the web app or directly via card readers.

Printing Receipts

Printing from Order History

You can manually print a receipt at any time by:

  1. Opening the Tiquo Staff iOS app
  2. Navigating to Order History
  3. Selecting the order
  4. Tapping View Receipt
  5. Tapping Print Receipt

This works as long as:

  • The printer is connected to the iPad or iPhone via Bluetooth, USB, or supported network connection
  • The device is running the Tiquo Staff iOS app

Non iOS devices can only send receipts via email and do not support physical printing.

Automatic Printing via Sublocations

If an iPad and one or more printers are assigned to a specific sublocation, receipts and tickets can be routed automatically.

This includes:

  • Till receipts
  • Kitchen tickets
  • Physical KDS tickets

For automatic printing to work:

  • The Tiquo app must be open on the iPad
  • The iPad must be set to the correct sublocation
  • Every destination printer must be connected to the iPad

Several supported printers can remain connected simultaneously. Configure the sublocation and KDS destination for each one. The app sends eligible till receipts and kitchen tickets to every matching connected printer.

KDS and Till Display Modes

Tiquo supports both physical and digital kitchen display setups.

Physical KDS (Printed Order Tickets)

Physical KDS means printed order tickets. When a printer is connected:

  • Kitchen order tickets are printed automatically
  • The printer acts as a physical KDS for kitchen staff

In the sublocation's KDS location settings, Tickets per order can print from 1 to 10 identical copies of each routed order ticket.

At least one supported iPhone or iPad must be online with the Tiquo App open and the destination printer connected. Orders created on another supported Tiquo surface can then be routed to that physical KDS host.

Staged kitchen tickets

For orders using HOLD/FIRE stages, choose the physical ticket flow in Sublocation Settings:

  • Print all items, then an Away ticket: the first ticket contains FIRE and HOLD products. Releasing a held stage prints a line-free STAGE AWAY ticket.
  • Print FIRE items only: held products are omitted initially. Releasing the stage prints those products as STAGE · FIRE.

Ticket layout settings control Small, Medium, or Large text for the header, stages, and products. Top spacing can be None, Small, Medium, or Large. Tickets can also include the responsible staff member, booking guests, inventory/table context, sent round, and selected kitchen messages when that information is available.

Digital KDS

Orders can be displayed directly on the iPad as a digital KDS, without any printer connected.

This is suitable for venues that prefer a screen based kitchen workflow.

Till Display Mode

In Till Display Mode:

  • Receipts are automatically routed to the connected printer
  • This also applies when a card reader is docked to the iPad

Booking Tickets and QR Codes

Bookings that have QR code tickets associated with them can also be printed using a receipt printer.

Important:

  • QR code ticket printing must be done via the Staff iOS app on an iPhone or iPad
  • Other devices can only send tickets and receipts via email
  • Web app and non iOS devices do not support physical ticket printing

Printer Connection

Receipt printers can be connected using:

  • Bluetooth (recommended)
  • USB
  • WiFi or Ethernet (depending on the printer model)

Bluetooth is recommended for ease of setup and flexibility, particularly in environments with multiple stations or mobile tills.

Cash Drawers

A cash drawer connected through a supported printer can be used from the Tiquo Staff iOS app. Open Printer Settings after connecting the printer:

  • A detected drawer makes cash payments available at checkout.
  • Open Cash Drawer sends a test pulse to the printer's drawer port.
  • If the printer cannot report drawer status, turn on This printer has a cash drawer to offer cash payments while that printer is connected.

Test the drawer before opening the till. The app does not offer cash when no drawer has been detected and no override is enabled.

Tiquo is built and tested primarily with the Epson TM-m30III, which we recommend for all new installations. This model offers the best performance and reliability across till, receipt, ticket, and KDS use cases.

Epson TM-m30III

Compatible Epson Printers

Tiquo is also compatible with the following Epson receipt printers:

  • Epson TM-T20II
  • Epson TM-T88V
  • Epson TM-T88VI
  • Epson TM-m30II
  • Epson TM-m30II-H
  • Epson TM-m30II-S
  • Epson TM-m30III
  • Epson TM-m30III-H

While these printers are compatible, the TM-m30III is the recommended model and the one we actively test and optimise for.

Other Compatible Printers

  • Tiquo T800 Receipt Printer, connected over Bluetooth or a supported network connection

The Tiquo T800 Receipt Printer cannot report whether a cash drawer is attached. If a drawer is connected through a Tiquo T800 Receipt Printer, turn on This printer has a cash drawer in Printer Settings before accepting cash.

Receipt Rendering and Branding

Tiquo uses its own proprietary receipt rendering engine. Receipts are not limited to basic printer templates. They are dynamically generated, fully structured, and brand aware.

This allows:

  • Structured layouts
  • Multi line product formatting
  • Embedded QR codes
  • Customised typography
  • Multi brand theming across locations

Fonts

Tiquo includes access to over 1,900 fully licensed fonts, giving you complete flexibility over typography across:

  • Receipts
  • Kitchen tickets
  • Customer facing printouts

All fonts are commercially licensed and safe for production use.

Logos and Themes

By default:

  • The logo and font set in the organisation theme will be printed on receipts

However, this can be overridden at sublocation level:

  • If a sublocation has a custom theme applied
  • The ticket printer will print the logo and font defined for that specific sublocation

This allows multi brand and multi location operators to maintain distinct visual identities across different venues, while still running on a single unified Tiquo system.

Cash Drawer Regular

Standard-size cash drawer for higher-volume checkout setups

API Introduction

Getting started with the Tiquo APIs

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Supported PlatformsPrinting ReceiptsPrinting from Order HistoryAutomatic Printing via SublocationsKDS and Till Display ModesPhysical KDS (Printed Order Tickets)Staged kitchen ticketsDigital KDSTill Display ModeBooking Tickets and QR CodesPrinter ConnectionCash DrawersRecommended and Supported PrintersRecommended PrinterCompatible Epson PrintersOther Compatible PrintersReceipt Rendering and BrandingFontsLogos and Themes