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PlatformTeam

Device Management

Control device access, sessions, and security measures

Device Management Overview

Device Management allows administrators to control how staff access Tiquo across devices, manage active sessions, and enforce additional security measures. This ensures secure access while supporting flexible, multi-device operations.

Active Devices

The Active Devices view shows all devices currently logged into the organisation.

From this view, administrators can:

  • See which devices are actively signed in
  • Identify the user and device type
  • View recent activity timestamps
  • Remotely log out devices if access should be revoked

Remotely logging out a device immediately ends the session and requires the user to authenticate again.

TOTP on New Devices

When enabled, Time-based One-Time Passwords (TOTP) are required when a user signs in on a new device.

This adds an extra layer of security by:

  • Verifying user identity beyond email and password
  • Preventing unauthorised access from unknown devices
  • Reducing risk if credentials are compromised

TOTP challenges are triggered automatically for new or unrecognised devices.

Session Management

Session Management controls how long users remain logged in and how sessions behave across devices.

This includes:

  • Tracking active user sessions
  • Ending sessions manually or automatically
  • Managing session expiry based on security settings

Session controls help balance security with usability, especially for shared or public devices.

Configurable Two-Factor Authentication (2FA)

Tiquo supports configurable two-factor authentication at organisation level.

Administrators can:

  • Enable or disable 2FA requirements
  • Require 2FA for all users or specific roles
  • Combine 2FA with device and session rules for stronger protection

2FA settings apply consistently across web, mobile, and POS access, helping ensure secure access without disrupting operations.

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