Enquiries
Create enquiries and assign follow-up work.
How do I assign staff to an enquiry?
Assign a team member to own an enquiry and its follow-up.
Read article →Can I import enquiries from my old system?
Yes. Import a CSV or Excel file into an enquiry type from Settings → Import & Export.
Read article →Can I rename and reorder my pipeline stages myself?
Find the status controls for each enquiry type.
Read article →Can I run separate pipelines for different journeys?
Configure separate enquiry types, each with its own workflow stages.
Read article →How do I create an enquiry?
Capture an enquiry from a customer form or enter one as a staff member.
Read article →How do I keep track of where my enquiries are up to?
Open **Orders → Enquiries** and switch to **Kanban view**. The enquiry-type control identifies the workflow, such as **General Enquiry**.
Read article →Why are some enquiries in Spam?
Tiquo holds form submissions that look like spam until staff check them.
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