Can I run separate pipelines for different journeys?
Configure separate enquiry types, each with its own workflow stages.
Open Settings → Enquiries → Enquiry Types. Add Type is the entry point for a separate enquiry type; the settings describe each type as having its own parameters and workflow stages. For example, separate types can represent member prospects and booking enquiries. Expand a type to see its stages and Add Status control.
To create a type, select Add Type, enter its Type name, review the other fields, then select Add Type in the form. A new type starts with default stages. Expand the saved type and use Add Status to add a stage to that type.
To view the resulting pipeline, open Orders → Enquiries, switch to Kanban view, and select the enquiry type. Its columns use that type's saved stage order. Use Back beside the selected type to return to the available types.