Platform Overview
An overview of the core concepts and capabilities within Tiquo
Organizations, Entities and Sublocations
Manage multiple legal entities, brands, locations, and sublocations within one organization. Keep financials, access, and operations separate where required while managing the business centrally.
Services, Products and Inventory
Tiquo supports services and physical or digital products in the same system. Each inventory record has a home sublocation for ownership and configuration, while compatible inventory can be linked to service configurations across multiple sublocations when a physical resource is intentionally shared.
Customers, Memberships and Loyalty
Customer profiles automatically connect orders, bookings, memberships, loyalty, visits, and interactions across locations. Staff can use this shared history to personalise service and maintain customer relationships.
Bookings, Orders and Enquiries
Manage table reservations, appointments, walk-ins, enquiries, and future sales in one platform. Bookings, orders, and enquiries have separate, connected workflows.
Payments and Settlement
Collect payments for bookings, orders, and memberships. Settle funds across locations and legal entities, with reporting and reconciliation to track each payment.
Point of Sale and In-Person Flows
The point of sale supports open tabs, table service, quick payments, and in-person check-ins. These activities stay connected to the rest of Tiquo.
Customer Portal and Self-Service
Guests can manage bookings, memberships, payments, and interactions in the customer portal, reducing the work staff need to handle for them.
Staff iOS app and Devices
Tiquo runs across web, mobile, tablet, and PDQ devices. The Staff iOS app supports daily operations such as POS, check-in, and order management, while device-level settings allow teams to tailor behaviour per location or device.
Data, Analytics and AI
Tiquo collects operational data in real time. Use built-in analytics and AI insights to review performance and inform decisions at location and portfolio level.
Integrations and APIs
Connect third-party tools through built-in integrations or use the APIs to build your own. You can extend Tiquo and connect existing systems while keeping your operational data in one place.