Bookings

Find reservations and open the booking calendar.

How do I approve a booking request with a card hold?

Review the request and its payment state before confirming it.

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How do I find a booking?

Search bookings or filter by status, customer, date, booking value, currency, and location.

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How are booking confirmations sent to customers?

Find the confirmation action on an existing order.

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How do customers book online?

Configured in Configure Services inside a Sublocation, Tiquo's Customer Flow is the deployable booking journey for customers.

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How do I cancel a booking?

Find the cancellation and refund options on a paid booking order.

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How do I check in a customer when they arrive?

Find the Check In control on an eligible booking row.

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How do I create a booking on behalf of a customer?

Open an order and use Add Service to choose a service and its booking time.

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How do I reschedule a booking?

Move a single booking to another date or time and choose whether the customer is emailed.

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How do I see a customer's recently checked-out bookings?

Use Leaving to find bookings checked out within the last 12 hours.

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How do I view a booking in the calendar?

Open a booking’s row menu to view it in the calendar.

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How can customers cancel or reschedule in the portal?

Find the booking actions and understand the cancellation deadline.

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Where do I find a sublocation's event calendar?

Open the Calendar section on the relevant sublocation page.

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