How do I check in a customer when they arrive?
Find the Check In control on an eligible booking row.
Open Orders → Bookings and locate the booking in Upcoming. Use Search bookings... to narrow the list; expand Overdue if the booking is in that section.
Eligible confirmed rows show Check In beside Waiting Room. Use the booking's Check In control for the arrival workflow.
If the customer has their booking ticket, you can scan it instead. Open Customers, select the QR code icon, and scan the ticket's QR code. Ticket check-in opens with the booking details; choose Check In and confirm. See Customer Registration.