Settings
Find configuration options for your organization and venues.
Can customers see and manage their own bookings and memberships?
Yes.
Read article →Can I price differently for members vs non-members?
Yes.
Read article →How do I find a setting?
Open Settings and search for the control you need.
Read article →Where do I change settings for one sublocation?
Find configuration that applies to a single operational space.
Read article →How do I create a free membership, for example a lifetime or staff plan?
In Settings > Membership & Loyalty, create a plan priced at zero and attach all the perks you want it to carry.
Read article →How do I enforce a minimum membership commitment?
The commitment is enforced by staff.
Read article →How do I give members a recurring perk, like a free monthly class?
Attach a 100% discount to the membership that is usable once per month for the relevant perk.
Read article →How do I give members a special rate or discount on certain things?
Attach a discount to the membership plan.
Read article →How do I migrate from my current platform?
If you head into Settings and open the Moving to Tiquo section, you'll find a checklist of the recommended steps and order for getting set up.
Read article →How do I run a promotion or discount?
Discount rules are configured at the organisation level under Settings > Discounts, and per-Sublocation under Sublocation Settings > Discounts.
Read article →How do I theme customer and staff experiences to match my brand?
Tiquo uses a unified theming system.
Read article →How does a new member sign up?
Membership signup can run three ways.
Read article →How does membership renewal billing work?
Renewals run automatically on the membership's anniversary date, with retry logic if a card fails.
Read article →What if I want to leave Tiquo, do I own my data?
Yes, the operator owns their data.
Read article →