Settings
Find configuration options for your organization and venues.
How do I add banners and tiles to the customer portal?
Link homepage content to bookings, documents, and web pages.
Read article →Can customers see and manage their own bookings and memberships?
Yes.
Read article →Can I price differently for members vs non-members?
Attach discounts to membership plans to offer member pricing.
Read article →How do I find a setting?
Open Settings and search for the control you need.
Read article →Where do I change settings for one sublocation?
Find configuration that applies to a single operational space.
Read article →How do I create a free membership, for example a lifetime or staff plan?
Choose Free under Membership cost when creating a membership plan.
Read article →How do I enforce a minimum membership commitment?
Configure a paid plan's minimum term and cancellation notice.
Read article →How do I export invoices and receipts for my accountant?
Download a ZIP of the official PDFs from Settings → Import & Export → Invoices & receipts.
Read article →How do I give members a recurring perk, like a free monthly class?
Attach a 100% discount to the membership that is usable once per month for the relevant perk.
Read article →How do I give members a special rate or discount on certain things?
Attach a discount to the membership plan.
Read article →How do I migrate from my current platform?
Find the setup checklist and available data imports.
Read article →How do I run a promotion or discount?
Discount rules are configured at the organisation level under Settings > Discounts, and per-Sublocation under Sublocation Settings > Discounts.
Read article →How do I theme customer and staff experiences to match my brand?
Tiquo uses a unified theming system.
Read article →How does a new member sign up?
Membership signup can run three ways.
Read article →How does membership renewal billing work?
Set the billing period for a paid plan and review its failed-payment grace period.
Read article →How do I pause a membership?
Freeze an eligible membership from its next billing date.
Read article →How do I recover a membership payment?
Use the membership's existing payment workflow and check its result.
Read article →How do I access the Subprocessor Policy?
Request access within the platform for your organisation.
Read article →What if I want to leave Tiquo, do I own my data?
Yes, the operator owns their data.
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