How do I control where a product is available?
Find the customer-ordering channel settings for a sublocation.
To check customer ordering for a sublocation, open Locations, select the sublocation, and choose Sublocation Settings.
- Order & Pick Up includes Enable Order & Pick Up. Its description explains that customers can browse enabled products, build a basket, and place a pick-up order.
- Order to Table includes Enable Order to Table. Its description explains that seated customers can browse enabled products, enter their table, and place an order.
Check the relevant channel's enablement before investigating which products customers can order. These are sublocation-level channel settings; a product's Active status is a separate setting.
When tracked inventory is enabled, stock is deducted when an order or added order item is saved. Eligible customer-ordering carts restore that quantity if they transition to Lost Cart, and cancelled or refunded orders restore the applicable stock.