How do I approve a booking request with a card hold?

1. Open the scheduled booking awaiting staff approval.
2. Review the service, date, customer, and linked order's payment state.
3. Approve or reject the request with the booking's decision controls.
4. Check the resulting booking and payment state.

An order made entirely of approval-pending bookings can hold the card until every request is decided. If at least one booking is approved, the held amount is captured and rejected booking lines are refunded after settlement. Rejecting every request releases the hold. If checkout already charged a mixed order, rejected booking lines are refunded.

An expired hold cannot be captured. Ask the customer to pay again before approval if the payment check says the hold has expired. See Booking requests.