How do I find a pickup order placed without signing in?

Search the Orders list for the name the customer typed at checkout.

A customer who orders through Order & Pick Up without signing in types a name. Tiquo saves that name on the order, so you can:

  • see it in the Orders list,
  • find the order by searching for the name,
  • read it on the order's Customers card.

No customer profile is created for the name. A customer who signed in before ordering appears with their own profile instead. Kitchen tickets and KDS cards keep the name on the pickup line for the collection label.

See Pickup orders in Tiquo.