How do I create an order?

Start a new order and choose the customer or record to associate.

Create new order page

Clicking + Create New Order opens a full-page Create New Order form. The form has two panels:

Associate

Link the order to an existing record so customer history, booked services, and prior context follow through. Three mutually-exclusive options:

  • Customer or Company: associate with one or more customers or companies
  • Active Booking: select an existing booking from a dropdown to build an order on top of it
  • Enquiry: select an existing enquiry from a dropdown to convert it into an order

Select a location

A location/sublocation picker that filters the products and services available to this order.

Orders can also be created from a customer profile via the + Create New Order button in the Orders tab of the profile.

Selecting a location locks the form to that sublocation and reveals the Products and Services cards underneath.

Create order with location selected

+ Add Product opens a product picker scoped to the chosen sublocation. Selecting a product updates the unsaved form; tracked stock changes when the order is created or saved.

Add product to order

+ Add Service opens the Book Service modal that walks you through selecting the service and date. Adding a service auto-creates the underlying booking.

Add service to order

Save as Draft is available as soon as a product or service has been added. Save as Open Tab additionally requires a customer or company association. Proceed to Payment opens the Process Payment dialog covered below.

Order with items added

More help

Browse Orders help articles · Read the full platform guide

On this page