How do I send marketing emails?

Review your email, send a test, choose audiences, and queue or schedule delivery.

Prepare the email under Marketing > Campaigns > Create a new email. Select Send in the editor to open Email review, then choose Continue to sending after checking its findings. Reviewing the email does not send it.

Select one or more lists or segments in Select Audiences, where they are grouped under Lists and Segments, then continue to Configure Send. Check Campaign Name (Internal), Subject, Preview, Company Name, From Email Address, Reply-To Email (Optional), and When to Send. A verified email domain and an active marketing subscription are required for delivery.

Choose immediate delivery or schedule a time up to 30 days ahead, then confirm. An immediate campaign is queued while Tiquo resolves the audiences in the background. Recipient totals can remain unavailable at first. You can leave the page while the campaign runs.

Tiquo removes duplicate customers and excludes people who have not opted in. Check the campaign's eventual progress and result to see how many recipients were processed. See Queued campaigns if it is still waiting or has failed.

Scheduled campaigns can be edited or cancelled before sending starts. A queued draft can be retried or edited only while no message has been sent; check the available actions on the campaign.

Send a test first

Select Test in the email builder to send the draft to a saved test group of up to 20 customers. Choose a group or select Create test group, then select Continue. Enter the From name, choose the From email on a verified sender domain, and select Send test to.

The test subject starts with [ TEST ]. Tests don't need an active marketing subscription and don't create a campaign. They do need an email domain that is verified and has its tracking DNS in place. Tests ignore Marketing Opt-In, so only add people who expect them, such as your team. See Sending a test email.

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