How do I retry or dismiss a failed sync?
Retry failed imports and sends separately, or dismiss sends you no longer need.
Open Settings > Integrations, open the actions menu on the integration's card, select Settings, and expand Data flow health. Read the reason shown for the failure and fix it first, for example a missing account code or a record the provider rejected. Then:
- Select Retry failed imports to bring in the records that failed to come into Tiquo.
- Select Retry failed sends to send the changes that failed to reach the provider.
- Select Dismiss failed sends to cancel failed sends you no longer want to make, then confirm with Dismiss followed by the number of sends. Select Keep them to change your mind. Imports aren't affected.
Imports and sends retry separately, so retrying an import never resends changes the provider keeps refusing.
Still failing to send lists the latest records whose changes couldn't be sent. Fix the record in Tiquo and save it, and Tiquo sends it again.
HubSpot has a single Retry failed deliveries button in its own Data flow health panel.